Support Groups & Helplines in Berlin

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Support Groups & Helplines in Berlin

Below find information on the various support organisations and helplines in the Berlin area. While some have English-speaking staff and volunteers, there is no guarantee that English will be spoken.

Alcoholics Anonymous

There are a number of meetings in the Berlin area, both closed and open.

• German Alcoholics Anonymous
  Tel: 01803 224 357
• Local Berlin Infoline
  Tel: 030 787 5188
• For English-speaking meetings: Click here
• Alkohol-Hilfe Berlin has information on support groups for alcoholics in Berlin (in German)

Drug Abuse

Narcotics Anonymous (NA) offers English-speaking advice on dependencies and addiction. Meetings are held regularly in Berlin. 

• For a full list of locations and times: Click here
• NASKB e.V.
  At: Postfach 029926, 10132 Berlin
  e-mail
  Website

HIV/Aids

Berliner-Aids-Hilfe offers Aids counselling and support in the Berlin region.

• Berliner-Aids-Hilfe
  At: Meinekestr. 12, 10719 Berlin-Charlottenburg
  Tel: 030 885 6400
  Website

Cancer Support

The international medical hotline will provide contact details of the nearest cancer support advisor.

• Cancer Infoline
  Tel: 0800 420 3040 (in German)
  Tel: 030 3100 3222 or 030 3100 3243

Children's Helplines

• Kindernotdienst - Helpdesk for children under 14 years old
  At: Gitschiner Straße 48-49, 10969 Berlin-Kreuzberg
  Tel: 030 610 061
  Website
• Jugendnotdienst – Helpdesk offering help and advice to youth aged 14 to 18
  At: Mindener Straße 14, 10589 Berlin
  Tel: 0130 865 252 (Toll-free number)
  Tel: 030 349 9934
  e-mail
• Mädchennotdienst: Helpdesk for young women aged 14 to 18 offering counselling and support after sexual violence
  At: Herzberger Straße 83, 10365 Berlin
  Tel: 030 5505 1900
  Website

Family Planning & Sexual Health

The Federal Centre for Health Education (Bundeszentrale für gesundheitliche Aufklärung, BZgA) provides advice on family planning and sexual health.

• BzgA website

Women's Support Groups

BIG offers help and support to women and their children who live with mental or physical abuse. It can provide help in a number of languages, including English. It also offers a mobile intervention service.

• BIG
  Hotline: 030 611 0300
  Open: daily 09:00-midnight
  e-mail
  Information in English: BIG Hotline (PDF)

Women's refuges

The website of Women's Network BORA has comprehensive information, in English, on the facilities and help available in Berlin for women and children suffering domestic violence.

• Women's Network BORA 
  Website (in English)

Berlin has six refuges for women and their children who are victims of abuse and need protection. The refuges are anonymous and free of charge. Help is available in a number of languages. 

• Women's refuge BORA (Frauenprojekte BORA) 
  Tel: 030 986 4332
  e-mail
• Autonomous women's refuge 
  Tel: 030 3749 0622
• Autonomous women's refuge 
  Tel: 030 559 3531
• Autonomous women's refuge 
  Tel: 030 9161 1836
• Women's refuge of the Caritas 
  Tel: 030 851 1018
• Intercultural women's refuge 
  Tel: 030 8010 8050

Rape Crisis and Counselling Centre for Women

• LARA: Berlin offers help and counselling to victims of rape in Berlin
  Tel: 030 216 8888
  Open: 09:00-18:00 Monday to Friday
  Website

English-speaking newcomers and women's groups

Here are some of the main international networking and social groups for foreign women residents of Berlin:

• The American Women's Club (AWC) of Berlin organises cultural, philanthropic and social activities for its members
  Tel: 030 7970 6523
  Fax: 030 7974 1865
  Website
• The Berlin International Women's Club is an international, multi-cultural social club for women in Berlin. It helps women of all nationalities and their families adapt to life in Berlin. Activities and charity events are organised regularly
  e-mail
  Website

Mental Health

The psychological and social assistance service (Psycho-Sozialdienst) provides information and advice for those suffering from mental health problems.

• Tel: 0177 814 1510 (German-speaking only)

Berlin Disabled Groups and Resources

• Association for the Blind (Allgemeiner Blinden- und Sehbehindertenverein)
  At: Auerbacher Straße 7, 14193 Berlin
  Tel: 030 895 880
  e-mail
  Website (in German)
• Association for Young Disabled People in Berlin (Jugendgruppen der Spastikerhilfe Berlin)
  At: Lindenstr. 20-25, 10969 Berlin
  Tel: 030 2250 0395
  Fax: 030 2250 0395
• Wheelchair breakdown service: Tel: 0180 111 4747
• See also AngloINFO INFOrmation page Notes for the Disabled in Berlin

Gay & Lesbian Support Groups

• Lesbian Info Hotline
  At: Kulmerstr. 20a, 10783 Berlin-Schoeneberg
  Tel: 030 215 2000
  Website
• Gay Couselling Centre
  At: Mommsenstr. 45, 10629 Berlin-Charlottenburg
  Tel: 030 2336 9070
  Website
• Sonntags-Club: Information and cafe for gays, lesbians, bisexuals and transsexuals
  At: Greifenhagenerstr. 28, 10437 Berlin-Prenzlauerberg
  Tel: 030 449 7590
  Website
• Maneo: Victim support service for gay men (Schwules Ueberfalltelefon)
  Tel: 030 216 3336
  Website
• Berlin Police contact for gays and lesbians
  Tel: 030 466 497 9444
• Anti-lesbian violence project (Broken Rainbow)
  At: Kasselerstr. 1A, 60486 Frankfurt
  Tel: 069 7079 4300
• See also AngloINFO INFOrmation page Gay & Lesbian in Berlin

Further Information

• AngloINFO INFOrmation page Emergency Numbers in Germany & Berlin
• Befrienders: provides English speaking helplines around the world